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Conflict Resolution

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Overview

Conflict resolution options allow you to specify how the engine will behave when it encounters two promotions which could be applied, where both promotions provide the same discount amount to the customer.

There are four options available for the Conflict Resolution configuration, which combine the amount to be discounted, the promotion type and the age of the promotion to be applied. For the Promotion Type, the sequence of these types can be maintained on the second tab.