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Response Codes - Loyalty API

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Overview

The following codes can be returned when interacting with the Configuration API methods.

Code Description Returned by
LAJ001 The scheme account was not found Adjust Points
LAJ002 Loyalty configuration error - please contact technical support for assistnace Adjust Points
LAJ003 The account balance has insufficient points to perform the negative adjustment Adjust Points
LAJ801 A problem was encountered please contact technical support for assistance Adjust Points
LB00001 The contact reference is unknown Set Blocked Status
LB00002 The card number is unknown Set Blocked Status
LB00003 The new status is invalid Set Blocked Status
LB00004 The reporting code is invalid Set Blocked Status
LB00801 A problem was encountered please contact technical support for assistance Set Blocked Status
LCE0001 The request criteria is empty Contact Enquiry
LCI0001 The scheme is unknown Loyalty Card Add/Edit/Delete
LCI0002 The card number is supplied more than once in the batch Loyalty Card Add/Edit/Delete/Import
LCI0003 The allocate to contact reference is supplied more than once in the batch Loyalty Card Add/Edit/Delete/Import
LCI0004 The card is already assigned to a contact Loyalty Card Add/Edit/Delete/Import
LCI0005 The allocate to contact reference was not found in the scheme Loyalty Card Add/Edit/Delete/Import
LCI0006 The allocate to contact reference already has a card allocated Loyalty Card Add/Edit/Delete/Import
LCI0007 The allocate to contact reference or account is blocked Loyalty Card Add/Edit/Delete/Import
LCI0008 The reporting code is unknown Loyalty Card Add/Edit/Delete/Import
LCI0009 A new card cannot be deleted Loyalty Card Add/Edit/Delete/Import
LCI0010 The card is allocated to a contact and cannot be deleted Loyalty Card Add/Edit/Delete/Import
LCI0011 The card number is in use in another scheme Loyalty Card Add/Edit/Delete/Import
LCI0701 The card number is unknown Loyalty Card Edit/Delete/Import
LCI0702 The card number already exists Loyalty Card Add/Import
LCI0703 The scheme id is unknown Loyalty Card Add/Import
LCI0801 A problem was encountered please contact technical support for assistance Loyalty Card Add/Edit/Delete/Import
LSCDV0001 Card Number is unknown Loyalty Card Delete
LSCDV0002 Card Number has been allocated and cannot be deleted Loyalty Card Delete
LSCDV0801 A problem was encountered please contact technical support for assistance Loyalty Card Delete
LSGC0001 The number series is invalid or could not be found. Generate Loyalty Cards
LSGC0002 There are no codes to create. Validate the specified mask has codes available. Generate Loyalty Cards
LSGC0003 The specified mask is invalid. Generate Loyalty Cards
LSGC0004 The scheme id is invalid or the scheme could not be found. Generate Loyalty Cards
LPI0001 Invalid company configuration for loyalty module Loyalty Prospect Add/Edit/Import
LPI0002 The contact ref is supplied more than once in the batch Loyalty Prospect Add/Edit/Import
LPI0003 The contact reference is in use by a contact included in a scheme. Loyalty Prospect Add/Edit/Import
LPI0004 A new prospect cannot be deleted Loyalty Prospect Add/Edit/Import
LPI0005 The prospect has a points balance and cannot be deleted Loyalty Prospect Add/Edit/Import
LPI0006 The reporting code specified for blocking/unblocking the prospect is missing or invalid Loyalty Prospect Add/Edit/Import
LPI0701 The contact reference is unknown Loyalty Prospect Add/Edit/Import
LPI0702 The contact reference already exists Loyalty Prospect Add/Edit/Import
LPI0801 A problem was encountered please contact technical support for assistance Loyalty Prospect Add/Edit/Import
LPDV0001 Contact reference is unknown Loyalty Prospect Delete
LPDV0801 A problem was encountered please contact technical support for assistance Loyalty Prospect Delete
LRD001 The account is blocked Account Redeem Points
LRD002 The contact is blocked Account Redeem Points
LRD003 The card is blocked Account Redeem Points
LRD004 The account is not active Account Redeem Points
LRD005 The account or contact balance is insufficient Account Redeem Points
LRD006 The contact is not allowed to redeem points Account Redeem Points
LRD007 Loyalty configuration error - please contact technical support for assistnace Account Redeem Points
LRD008 The card number is unknown Account Redeem Points
LRD801 A problem was encountered please contact technical support for assistance Account Redeem Points
LSADV0001 Card number is unknown Account Delete
LSADV0002 Account balance is greater than zero. The account cannot be deleted Account Delete
LSADV0801 A problem was encountered please contact technical support for assistance Account Delete
LSAI0001 A scheme id is required Account Add/Edit/Delete/Import
LSAI0002 The scheme id is invalid Account Add/Edit/Delete/Import
LSAI0003 One or more contacts for the account does not have a reference or card number Account Add/Edit/Delete/Import
LSAI0004 The contact reference is supplied more than once in the batch Account Add/Edit/Delete/Import
LSAI0005 The contact reference is in use by a contact included in a different scheme Account Add/Edit/Delete/Import
LSAI0006 A new contact cannot be deleted Account Add/Edit/Delete/Import
LSAI0007 The account has a points balance and cannot be deleted Account Add/Edit/Delete/Import
LSAI0008 The specified card number is invalid or cannot be allocated Account Add/Edit/Delete/Import
LSAI0009 One or more contacts for this account is in an error state Account Add/Edit/Delete/Import
LSAI0010 The reporting code specified for blocking/unblocking the account is missing or invalid Account Add/Edit/Delete/Import
LSAI0011 The reporting code specified for blocking/unblocking the contact is missing or invalid Account Add/Edit/Delete/Import
LSAI0012 The reporting code specified for blocking/unblocking the card number is missing or invalid Account Add/Edit/Delete/Import
LSAI0013 The contact's points permission preference is invalid Account Add/Edit/Delete/Import
LSAI0014 The account's points profile preference is invalid Account Add/Edit/Delete/Import
LSAI0015 The account status is invalid Account Add/Edit/Delete/Import
LSAI0016 The account type is invalid Account Add/Edit/Delete/Import
LSAI0017 An opening balance can only be specified for new contacts Account Add/Edit/Delete/Import
LSAI0018 Contacts do not all belong to the same account Account Add/Edit/Delete/Import
LSAI0019 Multiple contacts are flagged as the account owner Account Add/Edit/Delete/Import
LSAI0020 The contact already has a card number allocated to it Account Add/Edit/Delete/Import
LSAI0021 The account could not be found, and so cannot be deleted Account Add/Edit/Delete/Import
LSAI0022 The contact could not be found, and so cannot be deleted Account Add/Edit/Delete/Import
LSAI0023 When allocating a card number, a contact reference is required Account Add/Edit/Delete/Import
LSAI0701 Missing or invalid scheme account details Account Add/Edit/Delete/Import
LSAI0702 The card number is unknown Account Add/Edit/Delete/Import
LSAI0703 The card number has not been allocated Account Add/Edit/Delete/Import
LSAI0801 A problem was encountered please contact technical support for assistance Account Add/Edit/Delete/Import
LSAI0802 Account Add/Edit/Delete/Import
LSAT0001 The transfer to Scheme Id is invalid Account Transfer To Scheme
LSAT0002 The acount already exists in the specified target Scheme Account Transfer To Scheme
LSAT0003 The transfer to Scheme is unknown Account Transfer To Scheme
LSAT0004 Problems were encountered whilst processing account details Account Transfer To Scheme
LSU0001 A contact reference is required Account Sign Up
LSU0002 The scheme id is invalid Account Sign Up
LSU0003 The contact is already in the target scheme Account Sign Up
LSU0004 The scheme to transfer the contact from could not be found Account Sign Up
LSU0005 The contact is not a member of the transfer from scheme Account Sign Up
LSU0006 The account type is invalid or no default is specified Account Sign Up
LSU0007 A valid blocked status could not be found Account Sign Up
LSU0008 A problem was encountered while generating a new card Account Sign Up
LSU0009 A valid account status could not be found Account Sign Up
LSU0801 A problem was encountered please contact technical support for assistance Account Sign Up